Purolator International is pleased to be your shipping partner for this 2024 holiday season. Due to increased shipment volume during the holiday season, we have put additional service exceptions and measures in place to ensure we are meeting customer expectations throughout this peak period.

During this period of high volume shipments, there are a few steps that you can take to help ensure your shipments reach their final destinations on time.  We hope the following information will be helpful so you can plan accordingly.

The below holiday cut-offs, which will remain in effect until further notice, enable our operation to respond to significant volume increases and service demand, and to provide customers with more accurate expected delivery times and reliability.

If you require faster service or customized pickup or delivery solutions, please contact our Mission Critical desk at expeditedforwarding@Purolator.com.

Purolator Courier Ground

  • Purolator Courier Ground shipments will need to be inducted into the Canadian Network by Monday, December 16, 2024 (for national cut-off), Thursday, December 19, 2024 (For Regional cut-off) or Friday, December 20, 2024 (for local cut-off) in order to be delivered before Christmas Day on December 25.

Purolator Courier Express

  • Purolator Courier Express shipments will need to be inducted into the Canadian Network by Friday, December 20, 2024 (for national cut-off), (For Regional cut-off) or Friday, December 20, 2024 (for local cut-off) in order to be delivered before Christmas Day on December 25.

Canada Post/PuroPost®

  • Canada Post/PuroPost shipments will need to be inducted into the Canadian Network by Friday, December 13, 2024 (for national cut-off), Tuesday, December 17, 2024 (For Regional cut-off) or Friday, December 20, 2024 (for local cut-off) in order to be delivered before Christmas Day on December 25.

PuroPost Plus®

  • PuroPost Plus shipments will need to be inducted into the Canadian Network by Wednesday, December 18, 2024 (for national cut-off), Thursday, December 19, 2024 (For Regional cut-off) or Friday, December 20, 2024 (for local cut-off) in order to be delivered before Christmas Day on December 25.

Christmas Day and Boxing Day Observed

Christmas Day will be observed Wednesday, December 25, 2024 and Boxing Day will be observed Thursday, December 26, 2024. There will be no operations or deliveries on these days.

New Year’s Day Observed

New Year’s Day will be observed Wednesday, January 1, 2025. There will be no operations or deliveries on these days.

Special Handling

Expected delays for shipments requiring special handling: Throughout the holidays, all shipments that require our Special Handling service will incur an additional delay of four to seven days.

Additional Notes

All published transit times are subject to change.

Please visit our website www.purolatorinternational.com for your tracking needs.

For up-to-date Service Alerts:

Thank You & Happy Holidays

We thank our valued clients for collaborating with Purolator International to meet the delivery expectations of your customers. Please accept our warm wishes for a safe and happy holiday season and New Year.