September 14, 2018
Insight for Effective Online Returns Management
The Wall Street Journal reported on a Massachusetts consumer who ordered 10 pairs of corduroy pants in varying sizes and colors from a […]
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August 22, 2018
The High Cost of Poor Customer Service
Few things are as destructive to a brand’s good name as a shipment that arrives damaged and late. One Wisconsin-based manufacturer of customized […]
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August 17, 2018
Are You Overpaying Tariffs on Your Canada-Bound Shipment
When Canada’s Office of the Auditor General conducted an audit of 2015-16 duty payments, it found “that importers misclassified about 20 percent of goods coming […]
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July 17, 2018
Smarter Packaging Can Help Minimize Shipping Charges
As many retailers are painfully aware, dimensional weight pricing is now in effect for U.S. ground shipments. The new pricing strategy was implemented […]
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